POS/PMS Property Management System WH&R Approved-Supplier: OPERA or SYNXIS Issuing Bank (Settlement) Card Reader (Terminal) WH&R Approved-Supplier: ELAVON Payment Gateway (Fusebox) WH&R Approved-Supplier: ELAVON Acquiring (Processor) WH&R Approved-Supplier: CHASE or ELAVON Payment Request sent to Card Reader Secure Connection $ Card Reader sends to Gateway Acquirer sends to CC Network (Authorization) Gateway sends to POS/PMS & Acquirer CC Network sends to Issuing Bank (Settlement) Card Reader Bank distributes funds Payment Gateway (Fusebox) Acquiring (Processor) Issuer (Bank) PMS An acronym for Property Management System e.g. Oracle’s OPERA or Sabre’s SynXis POS An acronym for Point of Sale system e.g. Oracle’s Simphony Credit Card Processing The act of authorizing and settling credit card transactions for payment to the merchant. Card Reader A hardware device to insert/tap credit card to/on for credit card transactions, often referred to (Terminal) Hardware as Credit Card Terminal, Credit Card Reader, Credit Card Processing Equipment or Credit Card Machine e.g. Ingenico’s Tetra devices. Payment Gateway The payment gateway facilitates the transaction flow of information between the PMS and the acquiring (Processor) e.g. Elavon Fusebox. Acquiring (Processor) An organization (e.g. Chase or Elavon) that facilitates credit card processing. Also known as Merchant Services. Credit Card Also known as a CC Network e.g. AMEX, VISA, MasterCard, Discover etc. (Interchange) Network For questions and support please contact our Hotel Technology Client Support (HCS) team: complete the Technology Implementation Request Form. For request type, select Tetra Credit Cards. 13 6 What is the Basic Transaction Flow? 7 Keywords to Know.
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